Turn Marketplace Customers Into
Your Own Repeat Customers.
Customers may discover you on Swiggy or Zomato. Give them a simple way to order directly from your business next time with your own LokalNeeds link or QR code — especially for pickup and repeat orders.
From Swiggy/Zomato Order to Your Direct Customer
Use marketplaces for discovery, then make it easy for happy customers to return directly to your business for pickup and repeat orders.
Customer Discovers You
A customer places their first order through a marketplace such as Swiggy or Zomato.
Put Your Link in the Package
Add your LokalNeeds link or QR code to the bag, box, bill or thank-you card.
Next Order Comes Direct
Customers can return to your own page for pickup, WhatsApp ordering or other direct ordering options you enable.
Build Repeat Customers
Keep your business link consistent so customers know exactly where to find you again.
“Loved your order? Next time, order pickup directly from us.”
Your Direct Ordering Home
Create one direct destination for your customers. Put your LokalNeeds link or QR code on packaging, bills, counters, Instagram and WhatsApp so marketplace customers can come back to you next time.
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Bring Customers Back Directly
Encourage customers who already know your food or products to use your direct link for their next pickup or repeat order. -
Your Link. Your Customer Relationship.
Share one professional link for your menu, pickup ordering, WhatsApp ordering, offers and business information. -
Perfect for Packaging & QR Codes
Add your QR code to every Swiggy/Zomato package: “Enjoyed your order? Order pickup directly next time.”
Give Your Business Superpowers
Business Partner App
Your command center. Manage inventory, post to your social feed, and assign deliveries.
- Post Social Updates
- Order Management
Driver App
Streamline logistics. Add your own delivery boys, and the system auto-assigns routes.
- Route Optimization
- Live Tracking
Customer App
Exclusive Benefit: Customers see your shop's feed, products, and location all in one app.
- View Shop Updates
- Easy Re-ordering
Why Build Direct Customers?
Own the Relationship
Give repeat customers a direct path back to your business instead of starting from a marketplace every time.
More Pickup Orders
Promote pickup through your own link so repeat orders do not require delivery.
One Link Everywhere
Use your LokalNeeds link on packaging, QR codes, WhatsApp, Instagram and Google Business Profile.
Success Stories
"Doubled my sales in 3 months!"
Aarav S.
"My customers love seeing my daily updates."
Priya D.
"My regular customers love it."
Rohan V.
"Fantastic and easy-to-use platform."
Aarav S.
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Frequently Asked Questions
LokalNeeds is a local business platform where you can create a digital business profile link and start getting customer enquiries and orders online.
A Business Profile is your shareable public page (example: lokalneeds.in/your-business-name) that shows your business info, location, timings, services/products, photos, and contact options.
Yes. You can create a free Business Profile and start sharing your link. Optional upgrades/modules can be enabled anytime.
A website needs time/cost to build and maintain. A marketplace controls your visibility and commissions. LokalNeeds gives you a simple business link you own, and you can upgrade features when you're ready.
Customers can find you through search, categories, location-based discovery (nearby), or by the link you share on WhatsApp/Instagram/Google.
WhatsApp Ordering lets customers message you directly to place an order (or enquiry) using a pre-filled WhatsApp message button on your Business Profile.
No. Your LokalNeeds Business Profile itself works as your shareable online presence and order entry point.
Yes. You can list your products/services, add photos, prices (optional), and basic details so customers can view and order via WhatsApp.
Shop Ordering is an optional upgrade where customers can place orders through a proper cart/checkout flow (instead of only WhatsApp), and you can manage orders more systematically.
Yes. Many businesses keep both: WhatsApp for quick/custom orders and Shop Ordering for smooth cart-style ordering.
Yes. You can enable delivery options like self-delivery (you deliver) and later integrate delivery partners/operators based on your area.
Yes. You can choose what you support: pickup, instant orders, and/or scheduled orders based on your business type.
You can start with simple payment options (like UPI/QR) and later enable more advanced online payment options depending on your setup.
Yes. LokalNeeds supports subscription-style ordering (example: milk, water cans, tiffin, weekly groceries) as an optional module.
Just sign up, add your business name and details, choose your category, and publish. Then share your link on WhatsApp, Instagram bio, Google, and with customers.
Contact & Feedback
Have a question, want help setting up your business profile, or have an idea that can make LokalNeeds better? Send us your feedback.
We Want to Hear From You
Tell us what you are trying to achieve — direct pickup orders, WhatsApp ordering, repeat customers, subscriptions, or something else. Your feedback helps shape LokalNeeds.
Business support: Create or log in to your LokalNeeds account and share your question with the team through your available support channel.
Send Feedback
Your message will be sent directly to the LokalNeeds team.
Ready to build your own repeat customers?
Create your LokalNeeds link, add it to your packaging, and give customers a direct way to order from you again.