Returns, Refund and Cancellation Policy (LokalNeeds)

YOur focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase. In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

You will be able to cancel any items/services from the respective links. In case of any queries related to Cancellations, please contact the us via contact us link. For Cancellations, Lokalneeds Support to be contacted by various method mentioned under contact us link.
Cancellation requests can be raised at any time before the shipping of the order.
Your order will be cancelled instantly and refund will be processed within 3 to 4 working days in your original payment method.
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, without any claims or liability to pay finance charges or interest on the amount. Some situations that may result in your order being canceled include but are not limited to inaccuracies or errors in Solutions or pricing information, technical or technological problems or problems identified in relation to credit / debit fraud. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled by the Company after your credit / debit card has been charged, the said amount will be refunded to that credit / debit card account.

Refund Policy

We will try our best to create the suitable design concepts for our clients. In case any client is not completely satisfied with our products we can provide a refund. Refunds only in case of some issues with the Grocery items. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

Returns & Replacement

All products purchased can be returned/replaced within the 5 days of the delivery date. To be eligible for a return, your item/s must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranties card, invoice etc.), parts and accessories to insure full credit. "New and unused" means that there are no scratches, marks, or blemishes on the item and the product must not have been sized or altered in any way.
Orders placed beyond 5 days are not eligible for refunds, but can be either replaced or fixed under the terms and conditions of the warranty of that product
After receiving the product our testing team will verify, approve and process the refund.

Refund method

After receiving the product, we will inspect it.
We will communicate the status of your refund after the inspection.
After approval, we will initiate a refund to your original method of payment
If the payment method at the time of purchase is credit card / debit card / wallet or net banking the total price of the product will be returned to the same mode of payment.
We will refund the amount within 7 working days to the original method of payment (except COD).
If partial product or product with tampered packaging is returned, then the refund will not be processed. All accessories and items that you received along with the product should be returned together